Finding the Right Human Resource Software Vendor- The Search Process
Posted by Heather Lewko on Tue, Jun 01, 2010 @ 09:04 AM
CASE STUDY - Marks Paneth & Shron LLP- Accounting, Auditing, Tax Services
# of employees: 500, # of locations: 3
Modules Licensed: HR & Benefits, ESS, MSS, Recruiting Management, Candidate Self-Service (CSS)
WHEN THE PARTNERS CALL, NUVIEWHR IS THERE TO HELP
Marks Paneth & Shron is an accounting firm committed to client success, whose priority is to help them make smart decisions at every turn. As a growing firm they focus on giving clients access to the best and most experienced professionals in the industry, regardless of the discipline.
Marks Paneth began its search for Human Resource software like many organizations -- via a web search. The initial business requirements driving the search for software tools included remote login to the system (necessitating a web-based system, rather than a client/server product) and a rich Employee Self-Service (ESS) product to accommodate a wide range of employee actions and activities, including Open Enrollment.
Other factors, including price, features, capability to expand, additional functionality and user-friendliness factored into the buying criteria too.
FIND THE RIGHT VENDOR - THE SEARCH PROCESS
Marks Paneth focused on three leading providers in the HR space, including NuView Systems. They began a deep dive into each of the vendor products through extensive on-site demonstrations and follow-up questions/document reviews.
Marks Paneth selected NuView Systems for its user friendliness, ability to provide a payroll interface to ADP, superior staff and affordability.
Some of the "holes" that Marks Paneth saw in competitor systems included client machine requirements and multiple sign on (meaning an employee would have to sign on separately as an employee, manager, hr admin -vs. NuViewHR's single sign-on solution).
A web-native product, NuViewHR eliminated any IT concerns, since it supported multiple web browsers and the system could be accessed remotely from anywhere to accommodate employees working from home, from on the road or while working in other MPS offices.
THE IMPLEMENTATION BEGINS
Good preparation is a sure indicator of future success. A lot of upfront work and pre-planning goes into a new HRIS implementation. This is a time when current business processes (workflows) are reviewed for effectiveness and either removed or modified.
Layers of approvals may be added. Notifications and alerts are defined. Security, defining what employees can see and do, and what Managers are expected to do, becomes a central discussion point.
OUTCOMES AND BENEFITS
A product is only as good as the people and the company that stand behind it. Lopez characterized working with NuView as "wonderful". "That helps you through the bumps. NuView staff were very supportive and provided guidance to us throughout the implementation" added Lopez.
Implementation of the system has caused numerous changes within Marks Paneth. Employees were introduced to new technology, the capability to view absence summaries, perform benefit open enrollment, enter an address change, view an employee directory and company calendar, which has produced positive employee feedback and has been a great time saver for the employee
The HR Department has realized significant time reductions through its ability to report monthly time off summaries, the elimination of paper forms for Open Enrollment and duplicate entry because of the Payroll interface provided by NuView. Reporting, according to Lopez, is one of the key selling points of the NuViewHR system.
Benefits cited include:
- Easy to create and run (using the ad hoc query builder and report writer)
- Easy to access data
- Provides the firm's Partners and Marketing Group with all required data
- Provides CPA compliance tracking
- Provides EEO information (compliance reports and diversity information)
SINGLE BIGGEST IMPACT
Aside from easy access to information, perhaps the single biggest impact is thatemployees make their own benefit elections, using a paperless process. HR no longer has to enter benefit elections manually and Open Enrollment is now faster, more accurate and more efficient than ever!
View the full Case Study Here
Learn more about NuViewHR- www.nuviewinc.com